Privacy Policy - WikiWiki

Who we are

Our website address is: https:/wikiwikisolar.com/

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We do not share your personal data with third parties except where necessary to provide the services you’ve requested or as required by law. We may share your data with trusted service providers who assist us in the operation of our business, such as payment processors, but only to the extent required for them to perform their services. These third parties are required to keep your data secure and only use it for the purposes specified.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We may collect your contact information, such as your name, email address, phone number, and mailing address, when you reach out to us through our website or during the course of our interactions. This data is used to communicate with you, provide customer support, and deliver the services you’ve requested. You may opt-out of receiving promotional communications at any time.

Additional information

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties”

How we protect your data

We implement a variety of security measures to safeguard your personal data. These measures include encryption, secure networks, and regular security assessments to prevent unauthorized access or disclosure. While we take reasonable precautions, please note that no method of data transmission over the internet or electronic storage is completely secure.

What data breach procedures we have in place

In the unlikely event of a data breach, we will promptly notify affected users and take appropriate steps to mitigate any potential harm. This may include informing regulatory authorities, offering support to affected individuals, and taking corrective measures to prevent future breaches. We continuously review and improve our data security practices to safeguard your personal information.

What third parties we receive data from

We may receive personal data from third parties such as business partners, contractors, or marketing platforms to improve our services. This data may include information like contact details or service preferences.

What automated decision making and/or profiling we do with user data

We do not engage in any automated decision-making processes or profiling based solely on user data. Any decisions related to services, pricing, or customer support are made by our team and are not influenced by algorithms or automated systems.

Industry regulatory disclosure requirements

As a solar installation business, we may be subject to certain regulatory and compliance requirements, including privacy laws that govern the collection and use of personal data. These regulations may require us to disclose information to regulatory authorities in specific circumstances. We adhere to all applicable laws to ensure the protection of your personal data and maintain transparency with our users.